Working at Brilliant Beginnings

Client Manager

We are looking for a full time Client Manager to work as part of the Brilliant Beginnings team in our London office.  The role is to work as part of the team to support our intended parents and surrogates in their UK and US surrogacy journeys.  You will steer surrogates through screening and preparation, and provide emotional support to them and their families.  You will also help manage intended parents' applications and matching, and support them through the surrogacy process alongside the other team members at BB.

You must have excellent people skills with an ability to empathise and maintain professionalism in providing a high quality client service.  You should be well organised and have a proven enthusiasm for helping families or dealing with fertility issues, with an open-minded attitude to all types of families.

This role would suit someone with domestic or international surrogacy experience, perhaps as a registered nurse (and we would make sure you can maintain your registration) or other relevant professional qualification.

In the first instance, send your CV and a covering letter to